Information Collection & Use

We collect data for the improvement of our Design and marketing services.

Types of Data Collected

Personal Data

During interaction on our website, we collect information like:

• First name and last name
• Phone number
• Email address
• Cookies and Usage Data

Usage Data

We collect information on how you reached our website, your IP address, browser, operating system, Time, date of interaction, and time spent on our website page.

Tracking & Cookies Data

We use cookies to track the activity on our website.

• Session Cookies. 
• Preference Cookies. 
• Security Cookies. 

Why we collect data

• To provide design and marketing Services
• To notify you about the Service
• To allow you to understand our services and your project details.
• To provide client support Service.

Transfer of Data

We will take all steps reasonably necessary to ensure that your data is treated securely and following this Privacy Policy, and we never transfer your data to any other organization.

If you are located outside India and given your information, we will process given information to our Indian office.

Security of Data

We Keep your data secure, but no method of electronic storage is 100% secure, so we cannot guarantee it.

Google Analytics- Google Analytics is a Google product to tracks and reports website traffic. 

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page

Links to Other Sites

Our website contains External links for sharing information. We strongly recommend you to check the Privacy Policy of each website.

REFUND AND CANCELLATION 

Our Agency always trying its best to provide customers with the best Design and marketing services experience, but for better understanding, we have established a considerate cancellation & refund policy.

• In cases the discussed project has not been initiated and the buyer wants to cancel the project within 5 days of payment, we will make the full refund of the amount received.
• Office staff spend time achieving every milestone and completing every design work, Money is not refunded for work already Initiated.
• In case of project is terminated on a mutual basis, the client has control of all given design files and any further payment for given design and marketing services will become void. No previous payment or advances would be refunded.
• No payment will be refunded. once the client approves the proposal and we move into the project’s development phase.
• There are no partial refunds for in-between the project through a milestone phase.
• Digital marketing packages are not refundable, but the client may cancel with a notice written 30 days in advance.
• We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.
• A project is not void unless the agreement for clearly decided.
• Refund policy is not applicable if the information for the project to complete the task is not given on proper time. If there is a delay or failure in the completion of the project due to improper communication from the client, it cannot be attributed to us.
• If the information provided by the client is incomplete and/or complete information regarding the project is not provided at the initiation of the project, GraphicRise Art & Media is not liable to follow its delivery or refund commitments.
• There is no provision for compensation for the delay of delivery under any conditions, until and unless there is an agreement signed with a penalty clause for delay in delivery.

GraphicRise Art & Media. at its sole discretion, may cancel any order(s):

• If a fraudulent transaction is suspected.
• If it suspects a customer has undertaken some illegal or wrong transaction per RBI policy.
• If we are unable to get the complete details and description from the customer.

Contact Us If you have any concerns or queries, please contact us: By email: [email protected]